Easy returns and fast refunds. Learn about our return policy and track your returns.
Initiate a return for your order
Check status of your return
Download return shipping label
30-Day Return Window
Return items within 30 days of delivery
Original Condition
Items must be in original packaging with tags
Free Returns
Free returns for defective or wrong items
Fast Refunds
Refunds processed within 3-5 business days
Defective/Damaged Item
Item arrived damaged or not working properly
Wrong Item Received
Received different item than ordered
Not as Described
Item doesn't match the description
Changed Mind
No longer want the item
Wrong Size
Item doesn't fit properly
Duplicate Order
Accidentally ordered twice
Log into your account and select the item you want to return
Select the reason for return and provide additional details
Download and print the return shipping label
Pack the item securely with original packaging
Drop off the package at designated location
Get refund processed within 3-5 business days
Order: HC-2025-001234 • Requested: 15 January 2025
Product: Arduino Uno R3 Development Board
Reason: Defective/Damaged Item
Return Method: Pickup
Tracking: RT123456789
Expected Refund: TSh 45,000
Status: Processing
Processing Time: 3-5 business days
Order: HC-2025-001235 • Requested: 12 January 2025
Product: ESP32 WiFi Module
Reason: Changed Mind
Return Method: Shipping
Tracking: RT123456790
Expected Refund: TSh 25,000
Status: Approved
Processing Time: 3-5 business days
Order: HC-2025-001236 • Requested: 8 January 2025
Product: Raspberry Pi 4 Model B
Reason: Wrong Item Received
Return Method: Pickup
Expected Refund: TSh 85,000
Status: Completed
Processing Time: 3-5 business days
Our support team is here to help you with any return questions